Admin Setup Guide (Organization-wide Deployment)
Last updated: August 15, 2026
TateGaki has surpassed 35,000 cumulative installs, with adoption across 15 organization domains (★4 rating).
After deploying TateGaki organization-wide (Google Workspace), your users may see errors like the ones below. This page is a guide for organization administrators on how to resolve them.
Common errors
- "You don't have access to this add-on"
- "Missing
drive.files.insertpermission" / exporting to or saving on Drive fails - The add-on launches, but only the Docs table export / Drive save fails
Most of these come from one of the two causes below. Both are resolved in the Google Admin console (admin.google.com).
Cause 1: OAuth scopes not approved on the organization side
If your organization's security settings leave the OAuth scopes TateGaki needs (Google Drive drive.file, email address userinfo.email, etc.) unapproved or untrusted, users cannot consent and hit access / drive.files.insert permission errors.
How to check and fix
- Sign in to
admin.google.comwith an administrator account. - Go to Security > Access and data control > API controls.
- Under Manage third-party app access (third-party apps / Google Workspace Marketplace apps), find TateGaki. If it isn't listed, choose "Add app" and select TateGaki from Marketplace apps.
- Set TateGaki to "Trusted" and approve access to the requested scopes such as Drive (
drive.file) and email address (userinfo.email). - Confirm the setting applies to the target organizational unit (OU).
Note: changes can take time to propagate. Afterward, ask users to reload the browser and reopen the add-on.
Cause 2: App not distributed / permissions not granted to the target users or OU
When installing from Marketplace organization-wide, if distribution is limited to only certain OUs or groups, users outside that scope cannot use the app and get access errors.
How to check and fix
- Sign in to
admin.google.comwith an administrator account. - Go to Apps > Google Workspace Marketplace apps > Apps list.
- Select TateGaki from the list.
- In the Distribution (who can use) setting, turn the app ON (available) for the target OU or group. For company-wide use, turn it on for the top-level organization.
- If needed, also check your Marketplace allowlist settings so individual users are allowed to install.
Note: propagation can take from tens of minutes to a few hours. Wait a while, then ask affected users to try again.
Cause 3: The user is signed in to multiple Google accounts
This symptom occurs even when the administrator-side settings (User Access / Data Access) are correct. Please ask the user to try the steps below first.
Symptom: The add-on opens, but "Import from Docs", "Export to Docs", and "Save to Drive" fail with Authorization is required to perform that action. The add-on itself may also fail to start.
Cause: When several Google accounts are signed in at the same time, the account running the add-on can differ from the account that granted permission. This is how Google handles multiple sessions and cannot be worked around by the add-on.
What to ask the user to do (any one of these resolves it)
- Open the document in an Incognito window, signed in with only the account they use.
- Make that account their default account (the first one they sign in with).
- Use a separate Chrome profile for each account.
Note: This symptom cannot be resolved by changing organization settings. It requires isolating the user's sign-in state.
Still not resolved?
Contact support
If the steps above don't resolve it, contact us with the exact error message, your organization domain, and the affected users' situation. We'll review and advise.
support@tategaki.siteFor general questions, see Support & FAQ as well.